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    Frequently Asked
    Questions

    Find quick answers to common questions about our products, pricing, and services. If you need more details, our team is always ready to assist you.

    Why Supreme?

    Supreme Steel Pipe Corporation has been a trusted name in the steel piping industry in the Philippines since 1991.

      Key pillars of Supreme’s service include:
    • Time-tested Quality – Renowned consistency in sizing, strength, fitting, and finish since 1991.
    • Reliability – Broad size availability and dependable supply.
    • Service – Nationwide on-time delivery supported by robust logistics.
    • Value – Competitive pricing without compromising quality.

    Products

      Supreme manufactures and distributes a wide range of steel pipes under different brands:
    • Supreme & Superior Pipes – Black Iron (BI) and Galvanized Iron (GI), Heavy Gauge, compliant with PNS 26:2018.
    • Supreme Red: Fire Sprinkler Steel Pipes – Heavy Gauge ERW Pipes, FM 1630 approved, UL Certified, and 100% hydro-tested. Compliant with PNS 26:2018.
    • Tri-R Pipes – Light Gauge BI and GI Pipes, compliant with PNS 26:2018.
    • STRUX: Lightweight Steel Tubes – BI and GI, ideal for fencing, scaffolding, and railings, compliant with PNS 2145:2020.

      Supreme Steel Pipe Corp. holds distinguished credentials:
    • ISO certification by TUV Rheinland for safety standards across products and processes.
    • PS Mark (Philippine Standard Quality/Safety Mark)—a mandatory mark under PNS for both local and imported products.

      Supreme implements rigorous testing procedures, including:
    • 100% Hydrotesting to verify operational integrity under pressure.
    • Destructive Testing for tensile strength, elongation, hardness, and endpoint behavior.
    • Non-Destructive Testing for physical dimensions, workmanship, and zinc coating thickness (minimum 75 microns).

      Supreme products are used in:
    • Industrial, commercial, and residential construction
    • Plumbing and HVAC systems
    • Structural support, fencing, and scaffolding
    • Cable protection and fire protection systems

    Authentic pipes are marked with:

      MARKING REQUIREMENTS PER PNS 26:2018 and DAO 19-16:2019
    • Color Coded: Light gauge = RED; Heavy gauge = BLUE
    • Brand Name (e.g., Supreme, Superior, Tri-R, Supreme Red)
    • Type (B.I. or G.I.)
    • Class of Pipe (LG/HG)
    • Nominal Size/Diameter (mm)
    • Length (m)
    • PS Mark with License Number
    • Country of Origin
    • Batchnumber or Serial Number
      MARKING REQUIREMENTS PER PNS:2145:2020 and MC 2-14:2022
    • Color Coded: Lightweight Steel Tubes = BLACK
    • Brand Name (e.g., STRUX)
    • Class of Pipe (FENCE TUBE / STRUCTURAL TUBE)
    • Weight (Compliant to minimum weight per 6-m length as per PNS)
    • Nominal Size/Diameter (mm)
    • Length (m)
    • PS Mark with License Number
    • Product of the Philippines (if locally manufactured)
    • NOT FOR WATER USE
    • Country of Origin (IF IMPORTED)
    • Batchnumber or Serial Number

    These markings are stenciled directly on the pipe body to ensure authenticity.

    Consumer Guide for Safe and Quality Steel Pipes

      Supreme is distinguished by:
    • Strict compliance with Philippine National Standards (PNS).
    • Thorough inspection and testing processes.
    • A strong portfolio of brands (Supreme, Superior, Supreme Red, Tri-R, STRUX).
    • A legacy of affordable yet durable solutions.

    Ordering

    Quotations may be requested through our facebook page, email, or by contacting our sales team directly via landline or mobile.

    You may place your orders by messaging us directly through our Facebook Page, contacting us via Mobile/Viber, or sending us an Email. Our sales team will assist you promptly.

    • No minimum order required – customers can buy any quantity.
    • Free delivery is available for orders ₱120,000 and above.
    • Orders below the free delivery threshold can still be delivered with standard delivery charges applied.

    Delivery and Pickup

    Yes. To better serve our clients across the Philippines, we have strategically located warehouses in Bulacan, Cebu, and Davao, ensuring efficient and reliable delivery wherever your project may be.

    You may pick up your orders from any of our warehouses conveniently located across Luzon, Visayas, and Mindanao:

      Luzon Warehouses
    • Balintawak, Quezon City
    • Meycauayan, Bulacan
      Visayas Warehouses
    • Compostela, Cebu
      Mindanao Warehouse
    • Bunawan, Davao del Sur

    Please coordinate with our sales team before pickup to confirm product availability and schedule.

    Payment

    We accept Cash Payments, Bank Transfers, and Bank Deposits for your convenience. Details will be provided by our sales team upon order confirmation.

    Location

    • Main Office: 5 Harmony Street, Brgy. Balingasa, Balintawak, Quezon City
    • Davao Office: Unit 201-202 Damosa Business Complex, Mamay Road, Lanang, Davao City
    • Cebu Office: Brgy. Magay, Compostela, Cebu

    Return and Refund Policy

    • A 10% charge will be applied to all returned goods at the customer’s request to cover handling expenses.
    • No claims will be entertained unless made in writing within 72 hours after receipt of the goods by the vendee or consignee.

    Office Hours

    Our offices are open from Monday to Saturday, 8:00 AM to 5:00 PM.

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